Frequently Asked Questions

Please find below answers to some of our frequently asked questions. If you are still unable to find the information you are looking for, please contact us on 0800 707 6883 or email info@renapur.com

Are there any retailers / stockists in the UK?

We currently only sell our products through our online shop, by telephone order on 0800 707 6883 or at shows/exhibitions across the UK. Please see our events diary for further information.

Are there any distributors of Renapur products in South Africa?

Yes, please email Gloria Pillay at gloria_renapur@yahoo.com for more information.

Are there any distributors of Renapur products in Canada?

We currently only offer a Worldwide delivery option through our website.

Are there any distributors of Renapur products in France, Benelux or Switzerland?

Yes, please visit www.renapur.fr for more information.

Are there any distributors of Renapur products in the USA?

Yes, buy direct through the USA Renapur eBay Store or visit us.renapur.com.

Or please contact Mike Wallendorff (Sales) or Lana Ritchie (Admin)

MW Enterprises
PO Box 97
100 East McDougal
Hedley
Texas 79237

Email: mike@renapur.com or lana@renapur.com
Tel: 806 205 0758

Are Renapur products currently sold in Australia?

Yes, Billy Goat Designs sell the products through eBay which can be bought by clicking here.

Are there any distributors of Renapur products in New Zealand?

Not currently, however, we offer a Worldwide delivery option through our website.

Are there any distributors of Renapur products in Japan?

Yes, please visit www.renapur.co.jp for more information.

Are there any distributors of Renapur products in Republic of Ireland?

Yes, we have a site specifically for our Republic of Ireland customers, please visit ie.renapur.com.

Are Renapur products currently sold in Spain?

Yes, please visit our re-seller www.equinos.es for more information.

Are there any distributors of Renapur products in the Czech Republic?

Yes, please visit www.renapur.cz for more information.

Are there any distributors of Renapur products in Poland?

Yes, please visit www.renapur.pl for more information.

Can Renapur Leather Balsam be used on leather products with a gore-tex lining?

Renapur Leather Balsam is a walker's favourite. Once applied, it allows the leather to breathe naturally therefore won't harm the effectiveness of the Gore-Tex.

Can Renapur Leather Balsam be used on Patent leather?

Unfortunately Renapur Leather Balsam is not generally suitable for items with a ‘patent’ finish as it does not allow the Balsam to soak into the leather.

How can I tell if the Renapur products are suitable for my leather item/s?

It will depend on the 'finish' of the leather. If it is finished/treated (smooth) then our products will generally be suitable. Alternatively if it is 'unfinished', like a suede, nubuck or fully aniline leather then unfortunately our products would not be suitable.

It is very difficult to offer advice as there are so many different types of leather therefore we always recommend to spot test on an inconspicuous area first.